Shipping Policy

Thank you for shopping with Smart Flow (Private) Limited! We are committed to providing you with a smooth and reliable delivery experience.

Shipping Coverage:
We deliver across Pakistan. Please ensure your shipping address is complete and accurate to avoid any delays.

Processing Time:
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time:

• Major cities: 2-4 business days
• Other areas: 4-7 business days

Please note that delivery times may vary depending on your location and external factors beyond our control (e.g., weather, courier delays).

Shipping Charges:
We offer competitive shipping rates based on your order size and location. Shipping charges will be calculated and displayed at checkout.

Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to monitor the status of your delivery.

Delivery Issues:
If you experience any issues with your shipment (delays, damaged items, or missing products), please contact us promptly at info@smartflow.pk. Our team will assist you in resolving the matter as quickly as possible.

Changes to Shipping Address:
If you need to update your shipping address after placing an order, please contact us at info@smartflow.pk within 12 hours of order placement. Changes requested after this window may not be possible.

Contact Us:
For any shipping-related inquiries, feel free to reach out to us at:
✉ info@smartflow.pk